At the building, Oakley Property and the Right to Manage (RTM) directors appear to have built a system that gives Oakley total control over communication while disclaiming responsibility for its content.
Leaseholders who contact the RTM board receive an autoresponder stating:
“All management questions should be raised with Charlotte McMahon at Oakley in the first instance. Do let the RTM Board know if you experience problems contacting Oakley.”
The RTM — meant to act independently — instead directs residents back to its managing agent. Oakley then forwards messages from the directors using its own system, attaching a disclaimer:
“Any views or opinions are solely those of the author and do not necessarily represent those of Oakley Property (Sussex) Limited.”
Oakley therefore controls which messages are seen, circulates statements on behalf of the board, and denies accountability for their content — a closed circuit of control without responsibility.
This “Oakley Paradox” shows how managing agents can dominate communication, blur accountability, and silence transparency while technically doing nothing “wrong.” Until leaseholders reclaim direct access to their RTM boards, this imbalance will persist.
While both parties refuse to answer any of our or the editors emails.
Update: Editor sent this email:
To: OCH RTM <ochrtmdirectors@gmail.com>
Sent Wednesday, 29 October 2025 at 12:05:02 GMT
Subject: Oakley Property not answering emails
Dear all,
Oakley Property is not answering emails.
You say that :
“All management questions should be raised with Charlotte McMahon at Oakley in the first instance. Do let the RTM Board know if you experience problems contacting Oakley.”
I assume you’ll ignore this email, which will be published at propertycorruption.com
Regards