From: info@propertycorruption.com Subject: Re: Propertycorruption.com: Everest Miles Contractors in Crisis and Veriforce Still Not Acting Date: Feb 16 2026, at 4:14 pm To: Cc: rahul.gumber@axa-uk.co.uk, bronwen.curtis@nationwide.co.uk, katie.murray@natwest.com, andrew.coulson@stgilesgroup.co.uk, london@stgilesgroup.co.uk, tara.foley@axa-uk.co.uk, Winkworth Press Office <pressoffice@winkworth.com>, helen.hodgkinson@tlt.com, info@knightandknoxley.com, hove@robertluff.co.uk, stephaniebeane@citation.co.uk, sean.pilcher@natwest.com, Andrew.sillitoe@apax.com <andrew.sillitoe@apax.com>, Mitch.truwit@apax.com <mitch.truwit@apax.com>, admin@chas.co.uk, veriforce@veriforce.com
Thanks for the email
Before we get to that:
Could you provide a detailed account of what happened in response to the request below (see email below), and all associated requests from us, including the corresponding notes, audit trail, and activity history from your CRM system (and any other internal case-management systems).
We have notes indicating complex SAR stonewalling by your organisation in the past. So, to be explicit: yes or no — are you willing to hold an open SAR scope discussion with us (i.e., a practical discussion to agree scope, sources, and search terms before you finalise your response)?
Please confirm whether you are comfortable with Everest Miles Contractors refusing to provide evidence of their professional indemnity insurance. From your perspective, is providing this information optional? I’m seeking to validate that you are a trustworthy organisation before sharing any further information. Also: would you expect an authorised contractor to reply to emails in a timely manner?
Could you outline your best-practice standards and what you expect from any contractor/company you authorise. Please also provide all relevant compliance materials (policies, onboarding/approval criteria, vetting standards, complaints handling, insurance requirements, and any contractor governance documents).
What handover from the eg May 2025 interactions with your firms were you given? please detail them and say if this is in line with your policies and the potential impact if I handover didn’t happen?
Can you confirm the date Everest Miles Contractors joined your scheme (or were first authorised/approved by you)?
Did Everest Miles Contractors inform you of any ongoing disputes or any material changes to the situation? Do you require contractors to disclose these as part of your governance process — and if so, how?
Who is your organisation’s professional indemnity insurer (provider name) and what is the coverage type (e.g., PI / public liability), at a high level?
Given this matter involves allegations of attempted murder and a multi-entity issue (which we believe may have contributed to the resignation of NatWest’s Chief Risk Officer), is it appropriate for this to be handled solely at customer support level?
What qualifications and remit does the current handler/team have to assess issues of this seriousness
Please provide your organisational structure for escalation, including the escalation stages, who is involved at each stage (functions/roles), and the decision-making process and timelines.
Also – are you happy to be included in a future documentary? Here the latest trailer that was released today (scroll down to see trailer) which is starring the Police:
From: CHAS Customer Support Email <admin@chas.co.uk> Subject: Thanks for reaching out to CHAS Customer Support Date: May 15 2025, at 12:09 pm To: info@propertycorruption.com
Regards,
Propertycorruption.com
On Feb 16 2026, at 3:29 pm, > wrote:
Hi,
The below email thread has been brought to my attention regarding the above-named contractor.
The Technical Governance Team are responsible for investigating concerns related to our customers, so I’m reaching out to better understand the circumstances of this issue to enable us to investigate.
Kindly provide any relevant supporting evidence or information to support the claims against this contractor to aid in this investigation.
Article updated again (see update added below and Andrew/Mitch (who have already read emails from us) from Apax (Veriforce funder) added to email distribution.
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